How to Use Altivomart

From discovering products to tracking delivery — everything you need, step-by-step.

Browse Products

Go to the Products page to explore all items. Use search, filters, and sorting to find the right product.

  • Search by name, brand, or tags
  • Filter by category
  • Sort by price or newest

Add to Cart

Open a product to view details and click “Add to Cart”. Manage quantities on the Cart page.

  • Increase/decrease quantity with +/−
  • Directly edit quantity using the number field
  • Remove items or clear cart (with confirmation)

Checkout (Pay on Delivery)

On the Checkout page, provide delivery details. No online payment required — you pay when your order arrives.

  • Enter name, phone, and address (city, state, landmark optional)
  • Single-product checkout supported via the “Buy Now” flow
  • See a live total and summary of items

Get Your Tracking Code

After placing your order, you’ll see a confirmation with a unique tracking code. Keep it safe.

  • Tracking code looks like ABC123XYZ0
  • It’s also visible in the admin under the order details
  • You can copy it and share with support if needed

How Tracking Works

Use your tracking code to check live delivery progress. We create basic delivery info as soon as the order is placed, so tracking is available immediately.

Track With Code

  • Visit the Track page
  • Enter your tracking code (e.g., ABC123XYZ0)
  • View order status, estimated delivery, attempts, and notes

Delivery Stages

  • Order Confirmed (pending)
  • Assigned / Picked Up
  • In Transit / Out for Delivery
  • Delivered

Note: If tracking shows “not available yet”, it usually means delivery details haven’t been updated. For new orders, this initializes automatically; for older orders, it appears once delivery info is created.

From Order to Delivery

  1. Place your order and receive the tracking code on the confirmation screen
  2. We assign delivery and estimate your delivery date
  3. Order moves to In Transit or Out for Delivery near your location
  4. Courier arrives; pay on delivery and receive your items
  5. Status updates to Delivered in your tracking view

Tips for Faster Delivery

  • Provide a complete address with a clear landmark
  • Keep your phone reachable for courier calls
  • Use the tracking code to check ETA before contacting support

Need Help?

Can’t find your tracking code or have a delivery question?